NUFF SAID is responsible for the completion and delivery of orders you make in the shop.
The effective transaction will be entered with NUFF SAID.

Registration
Privacy & Safety

Data processing
Delivery terms
Prices
Shipping & Handling costs
Returns
Payment methods
General terms

 

Registration

If you visit the NUFF SAID web-shop for the first time, we advise you to make a registration first.
Registration is optional and gives you a lot of benefits. When you are registered, and you want to make an order in the
shop, you only have to login using your password and user name.
After you make a registration or when make an order you will get a email with your personal password and user name. 

Privacy & Safety

The NUFF SAID web-shop will use your personal information to give you a good and personal service and to
handle your order optimal. Your personal information will not be used for commercial purposes.
NUFF SAID is convinced that the protection of the personal privacy of customers and relations is of big concern
for the enactment of the service activities. Personal information will be handled with care and secured.
NUFF SAID will follow the requires which are written in the law protection Privacy.
NUFF SAID retain the right to changes the privacy statement
Therefore check the privacy statement of NUFF SAID regular!

Data processing

In accordance with provision of services, when you ask information, order products or services,
or having contact with NUFF SAID otherwise, NUFF SAID will record the information.
NUFF SAID will use this information to prepare and achieve the agreement and/or sending the asked information.
Besides that NUFF SAID saves information to improve the provision of services and to keep you updated about activities,
new products and services. Herewith NUFF SAID tries to pay attention to your preferences.
If you do not want to receive deals or information, you can draw back your agreement for using your email address in your account.
Also you can declare when making your account, if you want to get this information or not.

Delivery terms (shipping)

The NUFF SAID web-shop handles a standard delivery term of max. 3 working days in The Netherlands.
For other countries we handle different delivery terms.

Prices

All prices are inclusive 21% VAT.

Shipping & Handling costs

For orders above € 100.00 we do not calculate any shipping or handling costs in the Netherlands.
Orders under € 100.00 we will calculate € 5,00 for shipping & handling.

Returns

Download the Return Form here.

When you do not want to purchase the product for what kind of reason, you have the right to send back the product
within 14 days after receiving it and cancel the agreement.
Send backs will be accepted when the product is unbroken and unused in the original packaging.
Broken or not correct deliveries can also be send back.
You can criticize the product the same way as you can do in a shop, you can fit the product, but not use it.

NUFF SAID customers are entitled to upon receipt of the goods within 14 days an item to exchange / return.
The clients have to pay for the shipping cost of return. The goods can only be returned in undamaged packaging and not opened,
they should be in the same condition and should not be used or worn. This related to hygiene. Nor should any labels, stickers and cards removed.
If you want am article to exchange / return you should use the following steps.
Send us a direct email containing your order number and specify any complaints / reasons for exchange / return.
Waiting for reply before you send the item back, you will receive instructions how to act.

General conditions to the exchange / return an article
Correspondence is by email, it is your own responsibility that we have your correct email address.
Notification of the returned goods must be made within 8 days after the call with us inside.
8 days begin on the date you received the goods.
Unstamped or not sufficiently stamped returns are refused by us and not adopted.
Please note that not every article can be exchanged. See below.

These conditions are not met right to exchange each lapse of an article. All costs incurred, we charge the customer.
NUFF SAID will pay within 10 working days after full completion of the returns goods your money back.

Articles that can not return
The following articles can not be exchanged / returned:

   • articles not included in original condition and / or packaging are.
   • articles that worn / used.
   • articles with the labels, stickers and card removed

If you do not meet these conditions means you can not trade Articles / return. All administrative costs incurred (5.00 euro) will be charged to the customer.

Guarantee:
If the customer receives a defective product, in an undamaged packaging by NUFF SAID exchanged for the same or similar product.
To this end, the customer within 8 days after the call to contact our customer service.
If we find that we have sent a damaged product we will reimburse the shipping cost of the exchange.

You have received the wrong article
If you receive a wrong product, NUFF SAID will exchanged this for the same or similar product. The customer need within 8 days contact our customer service.
If we find that we have sent the wrong product we will reimburse the shipping cost of the customer for this product exchange.

Return Address (no visiting at this adres, return adress only):

NUFF SAID
Collse Heide 28
5674VN Nuenen
The Netherlands

Download the Return Form here.

Payment methods

In collaboration with Sisow we can offer you the following payment opportunities

• iDEAL (only for the Netherlands)
• Credit card (Master Card, Maestro and Visa)
• Paypal
• BanContact / Mister Cash
• SOFORT Banking
• Webshop Giftcard
• Giropay / EPS

After receiving the payment, the order will be send out within the mentioned delivery time (max. 3 working days),
The payments will be realized with a protected and coded connection. All information will be removed directly after
using the transaction. For more info send email to customerservice@nuffsaidamsterdam.com or check www.mollie.com
By using a credit card transaction we legal reserve to check your payment extra, which can cause
some delay on the delivery time of your order. You do not get any message from our side.
We do this for yours and our safety.

General terms

On all orders our general delivery terms are applying. When you are looking for a product that is not on stock, please tell us.
We will check if we can help you with this. Comments and suggestions about our website are always welcome.
Email to: info@nuffsaidamsterdam.com or see the contact form here.